1. Scope
This policy applies to personal data processed by PerfectJodi in connection with our website, WhatsApp interactions, onboarding workflows, matchmaking tools, billing operations, and support.
By using PerfectJodi, you consent to the collection and processing practices described in this policy, subject to your rights under applicable law.
2. Data We Collect
2.1 Information you provide directly
- Basic profile details (name, age, city, community preferences, family details).
- Relationship preferences and compatibility priorities.
- Uploaded biodata files, photos, and other documents you share with us.
- Messages and conversation inputs sent through WhatsApp or support channels.
- Payment and subscription details needed to process premium plans.
2.2 Information collected automatically
- Device, browser, IP address, and technical logs from website usage.
- Security and anti-abuse signals used to detect fraud, bots, and misuse.
- Service analytics related to feature usage and system performance.
2.3 Information generated by our systems
- Compatibility insights, ranking signals, and profile summaries generated by AI.
- Operational notes needed to improve match quality and user safety.
3. How We Use Data
We use personal data to:
- create and maintain your profile;
- deliver matching and introduction workflows;
- personalize recommendations and compatibility output;
- operate billing, subscriptions, and customer support;
- detect abuse, enforce policies, and protect user safety;
- comply with legal obligations and resolve disputes;
- improve product quality and service performance.
5. Data Retention
We retain personal data for as long as necessary to provide services, maintain user safety, comply with legal obligations, resolve disputes, and enforce agreements.
- Active account data is retained while your account remains in use.
- Certain logs and records may be retained for a limited period after account deletion for fraud prevention, legal compliance, and security response.
- Where feasible, we de-identify or aggregate data for analytics and product improvement.
6. Your Rights and Choices
Subject to applicable law, you may request to:
- access and review personal data we hold about you;
- correct inaccurate or incomplete data;
- delete your account and associated personal data;
- object to or restrict certain processing;
- withdraw consent where processing is consent-based;
- receive a portable copy of data you provided to us.
You can also opt out of non-essential communications at any time by contacting support. We may still send essential service and legal notices.
7. Safety and Security
We use administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, misuse, alteration, and loss.
- Access controls and least-privilege operational practices.
- Transport and infrastructure security protections.
- Monitoring for suspicious behavior, abuse patterns, and fraud attempts.
No digital platform can guarantee absolute security. If we identify a material incident, we will respond promptly and provide notices where legally required.
8. International Transfers
PerfectJodi may process data in countries different from your place of residence, including through service providers with global infrastructure. Where required, we use appropriate safeguards for lawful cross-border transfers.
9. Children
PerfectJodi is intended only for adults (18+). We do not knowingly collect personal data from minors. If we learn that data from a minor has been submitted, we will take steps to remove it.
10. Policy Updates
We may update this policy to reflect legal, technical, and product changes. Any revised version will be posted with a new "Last updated" date. Continued use after updates indicates acceptance of the revised policy.
11. Contact
For privacy requests, data rights requests, or complaints, contact us through the official WhatsApp support channel listed on PerfectJodi, or email privacy@perfectjodi.us.